The EAP department office is open Monday through Friday from 8:00 AM until 5:00 PM. Clients contacting the EAP during off hours and weekends are assisted by our internal answering service. Anyone needing immediate attention will be directed to help.
Employees and eligible family members are able to receive counseling sessions. These sessions provide ongoing evaluation and assistance for issues such as marital/relationship, grief/loss, alcohol/drug abuse, work related problems, stress, anxiety, and depression.
If it is determined that a client will be best served by a specialist outside of the EAP, a referral will be made. We are familiar with area treatment providers and will assist clients with the referral process.
When a client is referred outside of the EAP, we will follow-up with the client and the treatment provider at regular intervals. This assures quality and appropriateness of care for ongoing service.
In the event of a workplace accident or tragedy, on-site counseling is provided. Typically a group session is conducted, followed with individual sessions.
As an added benefit, we offer Educational/Wellness sessions. These sessions typically last for 30 to 60 minutes. Topics include stress management, burnout, coping with change, living in a time of uncertainty, dealing with difficulty people, effective parenting, etc.
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